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Terms & Conditions

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RESERVATIONS

A deposit of $500 per person is required to confirm any reservation. The deposit must be received by Tao Travel 365 within 5 business days of the date of booking.

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CONTRACT

On receipt of cleared deposit by Tao Travel 365 a binding contract shall be deemed to exist between the passenger(s) and PMA subject to the terms and conditions herein.

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ACCEPTANCE

All cruise reservations are confirmed on the basis that reservations made by one person on behalf of themselves and/or other persons shall be deemed as acceptance of the conditions herein by all persons.

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FULL PAYMENT

Final payment must be received by Tao Travel 365 90 days before departure or in full if the reservation is made within 90 days of departure. If full payment is not received in time the reservation will be cancelled and the deposit will be returned in accordance with our cancellation policy.

 

CANCELLATION POLICY

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Number of Days to Departure                          Cancellation Fee (per person)

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  91 days or more                                                  No penalty. Deposit is returned.

  90 - 61 days                                                         25% of total fare.

  60 - 31 days                                                         50% of total fare.

  30 days or less                                                    100% of total fare. No Refunds.

 

RETAIL PRICE

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2019 - Category 1: $4,150  / Category 2: $4,250

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Price includes:

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• Transfers of passengers to and from the ship.

• Transportation, shore excursions, and the use of equipment.

• All meals and beverages onboard the ship.

• Taxes and port charges.

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Price does not include:

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• International Airfare.

• Lodging in Panama City.

• Personal gear.

• Naturalist guide and crew gratuities.

 

TIPPING

Tipping is not required on your Discovery expedition. However, if you wish to offer a gratuity as a gesture of thanks for services rendered, we thank you. Tipping is a personal matter and passengers are encouraged to tip an amount they find appropriate. For those passengers who inquire, we suggest you follow international guidelines of $125 - $150 per passenger on our 6-night cruise. Gratuities are divided among all crew members including naturalist guides. Please deposit the gratuities inside the box provided for this purpose at the end of the cruise.

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CRUISE OPERATIONS

Cruise itineraries are subject to wind, tide and weather conditions and are operated at the sole discretion of Tao Travel 365 and/or its affiliates in the interests of the safety and welfare of the passengers, vessel and crew. Tao Travel 365 its affiliates reserve the absolute right to decline to accept or retain any person(s) on any cruise, shore excursion or other cruise activity, to cancel, amend or alter any cruise schedule or cruise itinerary, shore excursion or any other service for any reason which Tao Travel 365 and/or its affiliates in their absolute and sole discretion consider desirable or necessary in the interests of the vessels and or passengers safety and/or well being. Arrival and departure times various places of call are provided as a guide only and in this regard no warranty, condition or guarantee, express or implied, is given or intended. The minimum number of passengers to operate the cruise is 8 people. Tao Travel 365 and/or its affiliates reserve the right to cancel any cruise 30 days before the departure date in which case the full payment will be reimbursed.

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PASSENGER BAGGAGE AND VALUABLES

A baggage allowance of two (2) items per passenger is permitted. It is recommended that baggage be kept to a minimum. All baggage must be clearly and durably marked and identified with passenger(s) name and address. Passengers should ensure that all baggage, valuables and other personal items are comprehensively insured. No intoxicating liquors, firearms, weapons, nor toxic, flammable, illegal or dangerous goods or substances shall be carried without the prior written consent of Tao Travel 365.

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Tao Travel 365 and/or its affiliates shall not be liable for any loss or damage, of whatsoever nature arising of passenger(s) baggage, valuables and/or person articles and valuables, the liability for which shall at all times remain solely with the passenger(s) and in this regard the passenger(s) shall release and indemnify Tao Travel 365 from any claim or liability.

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PASSENGER CARRIAGE

Tao Travel 365  and/or its affiliates will exercise due diligence to ensure the safety and comfort of all passengers throughout the cruise. Passenger(s) are required to keep clear of all ships ropes, machinery and other equipment at all times. Passenger(s) are required to exercise caution and seek assistance when boarding or alighting from ships and/or tenders. Tao Travel 365 shall not be liable for and the passenger(s) shall release and indemnify Tao Travel 365 and/or its affiliates from and against all liabilities, claims, causes of action, suits and/or demands either contractual or tortious at both law and in equity of whatsoever nature whosoever arising in relation to the provision of transportation and/or other cruise services including but not restricted to shore activities and transfers between ship and shore by Tao Travel 365 and/or its affiliates, together with any other matter direct or indirect to the passenger(s) booking and or subsequent cruise participation.

 

REFUSAL OF CARRIAGE

Any person or persons who, in the opinion of any executive of Tao Travel 365 and/or its affiliates, appears to be by reason of behavior, appearance, illness or other infirmity (whether physical or mental), unfit to embark upon or participate on a cruise or may be likely in the opinion of the aforesaid Tao Travel 365 and/or its affiliates personal to impair the health, safety, enjoyment, or reasonable comfort of the other passengers may be refused permission to embark on any cruise or may be landed at any place of call or transferred to any berth, cabin or stateroom, and Tao Travel 365 and/or its affiliates shall not be liable and the passenger(s) shall release and indemnify Tao Travel 365 and/or its affiliates from any claim of whatsoever nature arising out of (whether directly or indirectly) any decision or action taken by Tao Travel 365 and/or its affiliates pursuant to this clause. In this regard passengers are required to advise Tao Travel 365 and/or its affiliates prior to embarkation on any cruise of any matter, fact, condition or thing of which they are aware which may affect the passenger(s) own or other passengers health, safety, comfort and enjoyment during the cruise.

 

PHOTOGRAPH AND VIDEO

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Tao Travel 365 and/or its or its affiliates may photograph or film passengers and their activities during the course of an expedition cruise. These materials can be used by Tao Travel 365, Inc for marketing purposes or training activities without any obligation to compensate the passenger. Copies of these materials could also be purchased for a modest charge.

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RELEASE

The passenger(s) shall release and indemnify Tao Travel 365 and/or its affiliates from and against any cause of action, claim, liability, suit or demand of whatsoever nature howsoever arising whether directly or indirectly whether contractual or tortious either at law or in equity for any loss, damage, injury, illness, delay, inconvenience, or expense suffered, sustained, or incurred by the passenger(s) as a result of or by any reason of either directly or indirectly any act or omission of whatsoever nature by Tao Travel 365 and/or its affiliates, its employees, agents, suppliers, invitees, crew, other passengers, or other persons whomsoever, whether on board a Panama Marine Adventure, Inc. vessel or not, or from any perils of the sea or on land or whatsoever other cause. All company defenses, and passenger releases and indemnities shall extend in total for and to the benefit of all Tao Travel 365 and/or its affiliates employees, servants, agents, suppliers, invitees, shareholders, heirs, successors, and assigns.

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REFUNDS

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No refunds shall be payable to any passenger(s) for any unavailed service(s) once the cruise has commenced, other for a decision by Tao Travel 365 and/or its affiliates.